Need some support to deal with problems?

We will support you to ensure your voice is heard and your views are considered

Advocates will…..
Discuss any issues and concerns you have and help you make informed choices
Support you at ward rounds and other meetings both in hospital and in the community
Empower and support you at tribunals, hearings and appeals
Ensure your formal or informal complaints are acknowledged
Assist you to access your medical records
Provide information about medication and treatment issues
Contact solicitors and other legal services for you
Where appropriate, refer you to other agencies who may be able to offer you assistance

Whether in hospital or in the community, with the involvement of so many professionals and others you can feel very alone and intimidated.You may find it difficult to express your needs or point of view. Or you may feel that people aren’t hearing what you are trying to tell themAn Advocate stands with The client promoting self–advocacy wherever possible but always ensuring that your voice is heard

About The Advocates
All of our Advocates have been carefully selected and trained and receive ongoing supervision. They are very experienced in the varied and complex problems which can affect people with a mental illness.Some of our Advocates have been service users themselves which gives them additional insight into some of the problems people may have.
The Advocates work to a strict confidentiality policy. Only in specific exceptional circumstances will they pass on information about you without your written permission. You will be informed of these.

Please contact us if you need support, help or would like further information you can email an advocate here.

Norfolk Mental Health Advocacy Service
30 Coslany Street Norwich NR3 3DT Tel: 01603 766 890
St James Extons Road King’s Lynn PE30 5NU Tel: 01553 816 269 King’s Lynn
email nmhas.admin@nmhas.org.uk or www.nmhas.org.uk to contact an advocate please email advocacy@nmhas.org.uk